Return & Refund Policy
Customers may request a return or refund within 7 days after order completion.
Eligible cases include:
• Item damaged on arrival
• Wrong item received
• Product not as described
• Manufacturing defects
Conditions:
• Item must be unused and in original packaging
• Proof (photo/video) may be required
• Digital products and custom-made items are non-refundable
Refunds will be processed after seller approval and item inspection (if applicable).
Processing time: 5–10 business days.
JY Store reserves the right to mediate disputes when necessary.
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